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How to add services to a reservation?

Written by Ivan Cukrov

One of the possibilities to add a service to an existing reservation is through the “extras” button.

Here you can add either a tourist tax, meal, services or fees.

The procedure is to choose one of the services from the service list inserted in the application or you can add a manual service.

In case of choosing an already existing service, the system automatically draws the billing dynamics from the settings but editable if necessary.

The next step is to choose the charging period and the quantity.

Notes are arbitrary.

At the bottom you choose the folio on which the service will be charged and confirm the adding on “add extra”.

The service will now be visible on both the “extras” and on the destination folio.

Deleting a service

A service can be removed from the same place it was added – under the Services tab within the reservation. Clicking the three dots to the right of the service name opens the delete option; deleting the service here automatically removes it from the folio it was charged to as well.

Note: this only applies to services that were manually added in Rentlio. Services that arrived on the reservation through an external system (e.g. a POS/Restaurant integration) cannot be deleted this way – such a service needs to be cancelled directly in the external system it came from, after which it will automatically be removed from the folio in Rentlio as well.

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