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How to move a charge to another folio or reservation?
How to move a charge to another folio or reservation?

When creating a reservation, a folio is created automatically and all charges are placed on it, unless otherwise determined by routing.

Jasmina Petani avatar
Written by Jasmina Petani
Updated over a week ago

If you find yourself in a situation where the guest wants to divide the charge among several payers, for example paying certain items through the company, and the rest as an individual, then it is necessary to create an additional folio or folios, depending on how many payers there are (Image 1).

Image 1

When you have created a new folio, the mandatory step is to enter the payer, without which it is not possible to add a payment.

On the new folio, you can either enter new charges, or you can move the charge from another folio to it.

You can move the charge in several ways.

One of the options is to mark the desired items on the folio from which you wish to transfer the charges.

In the example of Image 2, we decided to move the charge of the tourist tax. You need to first click on the button to mark items and then select which items you want to move.

After selecting the items, click on the “Move to” button to select the destination folio.

The first folio on that reservation is always automatically offered as the first option, but you can also choose to switch to another reservation.

In this example, we will select a transfer within the same reservation on folio 2.

Image 2

Image 3

You can also select items for transfer by clicking on the menu either next to the individual item or at the top of the selected charge group.

In the example, the items are grouped according to the type of charge, and we chose to move all tourist tax items to another folio with one click (Image 4).

Image 4

Another option for moving charges is by clicking on the "Actions" button on the destination sheet and selecting the option "Transfer charges here" (Image 5).

Image 5

A window will open where you select the parameters by which the charges are moved.

For example, we will select the option of moving charges from all reservations within this booking (Image 6 and 7). By selecting the transfer option from this booking, mark all the folios from which you are transferring charges and confirm the transfer.

Image 6 and 7

All moved charges are now visible on the destination sheet, and under each moved item the ID of the reservation from which the charge came is written. By clicking on the reservation ID below the expense, you will be redirected to the folio from which the expense was transferred (Image 8).

Image 8

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