Send to POS is a functionality that enables the payment from RentliO to be automatically sent to the POS system (Point of Sale), where the invoice is issued and the transaction is recorded.
How Does Send to POS Work?
To send a payment amount to your POS terminal:
Open the reservation > Click + Add Payment > Select Credit Card as the payment method > Choose the POS device you want to use > Click Send to POS
2. When the amount is sent to the POS, Send to POS transitions to Waiting for confirmation, so that the user knows that an action is taking place.
3. If the POS device returned the status that the payment was successfully made, the window for issuing the invoice opens automatically.
If sending to POS is unsuccessful:
If the transfer fails, the POS device returns an error status that displays in Rentlio, alerting you to take corrective action.
We give the user the option to try to pay again on the POS device by clicking the TRY AGAIN button:
Send to POS with Combined Payment
When using combined payment methods (e.g., partial card payment and partial cash), after a successful POS transaction, a green Success button appears.
Verify the second payment method, then proceed to add the payment and issue the invoice.
When the POS confirms successful payment, it automatically sends the card type, amount, and transaction status to Rentlio. These fields are locked and cannot be manually edited.
Canceling an Invoice with POS Payment
When you cancel an invoice that was paid via Send to POS, the funds are not automatically refunded to the guest's card. To process a refund click the three-dot menu on the payment, select refund and complete the refund on your POS terminal.
A pop-up window will open in which you need to select YES if you want to refund the funds to the card.
Card Transaction Logs
All card payments and refunds are visible in the card transaction logs.
Issuing Invoices After POS Payment
If a payment was processed via POS but no final invoice has been issued, a warning will appear in the Payments section.
To issue the invoice:
Click the three-dot menu (⋮) next to the payment
Select the option to issue the invoice
