In cases where you need to charge a certain amount to a guest before their arrival, you must issue a prepayment receipt on the folio.

A prepayment receipt refers to any invoice issued before the guest's stay, as well as any payment that does not reduce the folio balance to zero.

When collecting a deposit (prepayment), the process is the same as issuing a receipt. Click on "Add Payment" to open the window for entering the amount and payment method.

First, select the payment method, then proceed to enter the amount to be charged.

The total amount of the folio will automatically be displayed, but you can enter a lower amount if you are charging only a part of the total in advance, which will subsequently update the new folio balance.

Confirm the action by clicking "Add Payment," which will open the receipt preview window for issuing the prepayment.

After issuing the prepayment, it will be visible in the payments section of the folio, and the balance will be reduced by the amount paid.

If you are also collecting the remaining amount before arrival, repeat the process by adding a payment to the same folio.

Once you issue a new receipt for the prepayment and have settled the total amount of the folio, the folio balance will be brought down to zero.

The folio is still not closed, as you need to issue a receipt; only the receipt can close the folio.