Our customers often have different rates for the same unit depending on number of guests who make a reservation (par ex. different rates if 2, 3 or 4 guests make a reservation). In order for everything to work smoothly there are several steps and checks needed to make sure your rates will sync correctly across channels.
First step is to check if your base occupancy rate is set for the same number of guests on all channels (and if it isn't - change it).
We will explain using an example:
Let's say you have an apartment that can accommodate up to 6 persons, and your apartment is listed on Expedia, Airbnb and Booking.com. You have different rates for this apartment depending on number of guests. 1-4 guests will pay the lowest rate, 5 guests will pay a bit more per night and 6 guests will pay the highest rate per night.
Now let's look at channels, since each channel has its features and limitations. Please note that most channels can calculate extra person charges, however only Booking.com can lower rates depending on number of guests. Expedia, Airbnb and others do not support that.
Because of these limitations we will set up Booking.com just like Expedia and Airbnb. You will set that your base occupancy is 4 guests, and specify extra charges if 5 or 6 guests make a reservation. You can set this up manually or contact customer service (for each channel) so they can set it up for you.
After that is done and your base occupancy is 4 guests on all channels you will enter rates for 4 guests to Rentlio. By doing so, Rentlio will sync 4-person rates to all channels, and channels will increase their rates for 5 or 6 persons automatically.
This will give you better control and flexibility since Rentlio will take care of your base occupancy rates and you will optimise extra person charges on each channel separately.